
What I Do
​Programme Recovery & Stabilisation
I specialise in stepping into complex programmes where delivery is at risk - restoring control, clarity, and confidence at pace.
This typically includes:
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Rapid assessment of programme health
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Identification of root causes behind missed milestones and unreliable reporting
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Immediate stabilisation of governance, planning, and decision-making
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Clear articulation of delivery options, risks, and trade-offs for sponsors
The focus is always on practical recovery, not retrospective analysis.
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Executive-Level Intervention
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When confidence has eroded, programmes need calm, senior leadership - not additional layers of process.
I work directly with:
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Executive sponsors
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Programme directors
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Steering committees
Providing:
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Clear, unvarnished assessments
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Decisive recommendations
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Support through difficult decisions
My role is to bring clarity under pressure and ensure leadership has an accurate picture of what is truly achievable.
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CRM & ERP Transformation Recovery
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My work is centred on large, complex transformation programmes, particularly:
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CRM implementations
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ERP replacements and upgrades
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Multi-vendor, global delivery models
These environments often suffer from:
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Over-optimistic planning
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Fragmented accountability
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Conflicting vendor incentives
I help re-establish realistic plans, aligned ownership, and delivery discipline - without losing sight of business outcomes.
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Programme Assurance (When It Really Matters)
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Traditional assurance often tells you what you already know - or arrives too late to change outcomes.
I provide hands-on, intervention-led assurance that:
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Surfaces delivery risk early
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Tests whether plans are executable, not just compliant
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Supports corrective action rather than simply reporting issues
This is assurance designed to enable recovery, not observe failure.
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When I’m Typically Engaged
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I’m most often brought in when:
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Milestones are slipping without a clear explanation
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Reporting no longer reflects reality
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Stakeholder confidence is deteriorating
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Internal teams are exhausted but still not moving forward
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A programme is approaching a critical point (go-live, funding review, reset)
If any of this feels familiar, an early conversation can prevent more severe intervention later.
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What This Is Not
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To be clear, this is not:
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General management consulting
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PMO augmentation
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Methodology implementation
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Long-term advisory retained for its own sake
My focus is intervention, recovery, and transition back to stable delivery.
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Next Step
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If a programme you’re responsible for is under pressure, the first step is a straightforward conversation.
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